What I love about travel besides the excitement of an upcoming Journey or introducing our clients to an amazing experience are the wonderful colleagues I meet along the path.

One of my VIP clients was passing through Dubai and she desperately wanted to sip and dine at the sold out Sky Bar in the Burj Al Arab Jumeriah Hotel – rooms were sold out as well. The iconic sail-shaped silhouette of Burj Al Arab Jumeirah is a stunning hotel, a symbol of modern Dubai. Respecting the privacy of their guests, the hotel strictly regulates dining reservations.

My local team was able to procure an afternoon tea reservation, however I wanted more for her visit! Our clients expect the best and on Friday, I reached out to Cesar Biggeri the Director of Global Sales, Americas. Instantly a plan was put into motion, over the Dubai weekend Cesar contacted Anthony McHale, hotel General Manager, and Jennifer was warmly welcomed, toured and enjoyed the phenomenal view from Al Muntaha, The Ultimate restaurant on the 27^th Floor.

It’s no surprise that Cesar has been nominated for Best Director of Sales Worldwide at Jumeriah Group. I love the devotion and dedication to a client experience. Grateful to Cesar and Mr. McHale for a miracle on a Dubai weekend! Shukraan!

And of course, thanks to Jennifer Tilly who generously shared her photos.